FAQ


Below are most frequently asked questions and answers guides you to learn this site.

Login, Registration, and User Profile
  1. I am a new visitor, what is the first thing I should do?
  2. Why can't I sign in?
  3. Why do I need to register?
  4. How can I register? Are there any charges?
  5. I've lost my username and password, what can I do?
  6. How can I update the details of my account?


Image Collections
  1. What is gallery view on the search page?
  2. Why should I use the advanced search?
  3. How can I see all image information?


Answers

1. I am a new visitor, what is the first thing I should do?

If you are a first time visitor, you can already start searching and browsing all the images. You may register to received newsletter from us for any updates

2. Why can't I sign in?

In order to sign in, you have to be registered on this website. You can register now.
If you are registered and you still cannot sign in, please check for any error on the user name and password field and sign in again.
If you forgot your password, upon loging in there's a link there that says "Forgot Password" click that link and enter your email address.
Your username and password will be emailed to you. Whenever you encountered technical problems, never hesitate to email:web@conchology.be

3. Why do I need to register?

Registered users of POPPEIMAGES™ can receive newsletter. This is important for us so we may serve you best by sending updates of this site.

4. How can I register? Are there any charges?

Registering is free and easy. Just fill-in the required fields in the registration page within minutes. Afterwards, you will receive an email with your registered user name and password for safe keeping.

5. I've forgotten my username and password, what should I do?

If you forgot your username and password, we can send it to your registered email address. Go to Home and click the Forgot Password link, fill-in your email address in order to retrieve your username and password.
You also can send an email to: web@conchology.be, if you need further assistance.

6. How can I update the details of my account?

To update any details to your account, you must sign in first using your username and password, and go to the My Profile page.

Image Collections

1. What is gallery view?

When searching, your search result is shown in an easy viewable format. Thumbnails of all images are shown on a page.

2. Why should I use the advanced search?

Advanced search offers you the most complete search method on this website. You can search by keyword, category, phylum, class, order, family, species, common name, locality, picture id and photographer.

3. How can I see all the image information?

Click on the thumbnail to view the larger format and all available information of the image.